April 2008

Hey Dev, Is it rude for a server to ask a guest if they need change, or should they just assume that change is required everytime? – Jessica Dear Jessica, Many diners take offense when asked if they’d like change back. They assume that the server is asking for a tip, and consequently might leave […]

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Many years ago (1980s) I was working for a Mexican restaurant in West Palm Beach, Florida. I had a young lady come in and order a steak burrito. She ordered a pitcher of margaritas with extra shots. Unfortunately she received a chicken burrito. She started screaming and yelling at me and demanding that I bring […]

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