I once dropped by a local grilled chicken restaurant for a bite to eat during my lunch break from work. I loved this place as I knew one of the members of the staff and the food is great. After having a little chat with the lady behind the counter, I gave my order and waited for it to arrive. There were only a few people waiting so it was really quiet. That was until the demon child was dragged into the restaurant.
A gentleman casually walked in dragging a little girl on one of those leash things for children. She was screaming and throwing a massive temper tantrum. Everyone nearby began shaking their heads and shooting dirty looks at the child and her father who seemed totally oblivious to his hellspawn’s howling. For the next few minutes the child continued to scream and shout and stomp in a huge tantrum. The father just stared at the menu waiting his turn and paid absolutely no attention to the child as she started to pull at her leash. After being given my meal, I walked past them and had to resist the urge to tell him that he had the worst behaved child I had ever seen. The father apparently decided the restaurant wasn’t good enough and walked out when it was their turn. You could still hear the child’s screaming tantrum outside. Everyone looked relieved when they left.
Tagged as:
babies & children
There was once an incident at the restaurant where I work where a waitress got into trouble for something she didn’t deserve in my opinion. The incident happened when a baby boy belonging to a couple sitting at one table started to cry. While the parents tried to calm the baby, a snooty man sitting next to them suddenly and very rudely demanded they make the baby shut up. The outraged parents told him to mind his own business and things soon escalated into a shouting match.
The mentioned waitress went over and told everyone to stop arguing as they were disturbing the other customers. Unfortunately the snooty man complained to the manager that she had been really rude to him, and as a result she got into big trouble and nearly lost her job. It’s people like that stuck up snob that really get on my nerves.
Tagged as:
babies & children,
owner/manager,
server
I used to work a Saturday job at a local restaurant when I was at college to earn some extra cash. We were quite popular, so we had several dozen new staff members coming in all the time. Most of them stayed only temporarily. But there was a new girl that I and quite frankly the entire restaurant staff would have liked to see be thrown out!
When she first arrived and I was introduced to her, I at first thought she seemed like a nice enough person. But as the saying goes, appearances can be deceiving. From the moment she stepped foot into the restaurant, she had the impression that she was the new queen of the place. She had the habit of barking orders at the other wait staff and even the chefs in the kitchen. She had no right to do this (1) as she was new and (2) everyone was either at the same level as her or were higher up the ladder. Needless to say she did not make a good start.
She also had a real temper. She would get mad and I mean MAD! at the slightest thing that went wrong and would vent her frustration on everyone around her. On the second Saturday I was working with her, she rudely interrupted the manager who was talking to his colleague. When he told her that he was talking to someone, she threw a temper tantrum and got into a shouting match with the manager with the entire staff watching. Getting into a heated argument with your boss on your first few days is definitely not a good idea. I was certain that if little miss personality didn’t sort out her attitude soon she was going to get fired. I tried to be nice to her and once asked how she was doing. Her response: “CRAP!!!” She then started shrieking that I was being slow and accused me of being lazy. That was when I decided I needed to talk to my boss.
The next Saturday I flagged my manager down (the same one she got into a fight with) and told him what she said to me. He told me that he also had enough of her as well, but what I didn’t know was that she was here temporarily and this was her last day! I thanked the heavens and managed to survive 1 more day with her bad mood. It turned out that she was going to another restaurant and I felt sorry for the poor souls who would be stuck with her permanently! As she was leaving, I wished her luck with her new career and had to restrain myself from screaming “AND DON’T EVER COME BACK!” as she walked out of the door. After she left, everything went back to normal and the restaurant was soon filled with happy people again. I do feel rather sorry for her as there is no sense being in a bad mood all the time.
Tagged as:
owner/manager,
server
On Saturday the 13th of March, my wife and I went into O’C's located in Avon, Indiana. We were greeted cordially and seated promptly. After sitting in the booth for a while, we noticed ants crawling on us and the table. We also noticed ants crawling along the window sill. We informed the waiter who promptly found us a new table and apologized for the ants.
After we were relocated, we placed our order. We ordered our drinks and a quesadilla appetizer. Drinks were delivered and we placed our order for our dinners. The salads with the dinners were delivered before the appetizer we ordered. Halfway through eating my salad, I noticed the lettuce being real dry in my mouth. I pulled the lettuce out to find a tissue. A tissue that people use to blow their noses was mixed into my salad! If the tissue was used or not I do not know. At that time I was so mad I yelled at the waiter. He said he apologized and would go and get the manager. I replied forget getting the manager… we are done here! This is disgusting I said.
We started on our way out of the restaurant. The manager was following us. I spoke with him and all he could really do is apologize for the situation. At that time apologies were just not good enough. I was furious. And I am still very upset with the situation. I am also sending a report to the Local Health department and BBB. Things like this should never, NEVER, happen in a business. Our experience at that restaurant was a disgusting and unhealthy one.
Tagged as:
bugs,
food & beverage issues,
hygiene,
owner/manager,
server
