My wife (I’ll call her “Karla”) told me about an odd dining experience she had the other night. After hearing it, I thought that Dinners From Hell would be a good site to share it with.
Karla and her 98-year-old mother dined at a well-known Italian-themed U.S. chain restaurant. As they were about to get up from the table after paying the check with an 18% tip, the waiter, who was attending to the adjacent table, came up and leaned towards Karla’s mother and half-whispered matter-of-factly, “I see you have the smells.”
Karla was taken aback and said, “What did you say?”
The server turned back to mom and replied, this time more loudly so that both Karla and her mother (and others nearby) could clearly hear him, “I see you have the smells.”
Mom, who appeared somewhat bewildered by the comment, sheepishly said, “Well, I did have some cabbage with my meal.”
Karla at this point knew full well that the server was stating that her mother had passed gas. Stunned and embarrassed, Karla grabbed her mom’s hand and made a quick exit.
{ 7 comments… read them below or add one }
wow you gotta be kidding me!!! what an asshole!!
Uh, that is not just rude… it is perhaps one of the most unprofessional thing i have heard of a server actually doing to a guest. I wouldn't do that to a jackass who had stiffed me, let alone an elderly lady whos table had left a good one! If you had complained to a manager, he would have been out on his ass! I hope you at least took the tip back!
The only Italian themed chain restaurant that I can think of that serves cabbage is Carrabbas (in their minnestrone soup). Was that where you went?
It's amazing to me how someone can be SO insensitive to other people's feelings. I just don't understand what makes someone become so calloused. Poor little old lady.
From what I understand, the server wasn't trying to be mean. He apparently doesn't have much in the way of social skills. Regarding the restaurant's name, I'm not going to reveal that as I don't want what I think is a decent restaurant to be tainted by the actions of a single staff person.
It's definitely worth a comment to the manager. It's not too late — e-mail or write and give as many details as you can remember (date, time, server name). Explain that you were so flustered/taken back at the time that you didn't report it immediately. I've done that in the past, and found that I can write a much more calm and concise letter later (plus, I wasn't asking for any compensation).
What a dick! They should definitely bring this to the attention of the owners of the restaurant.