My friend and I were at a burger place (think Brooklyn). We were repeat customers; never had a bad experience. We walked in the place, sat down, and a few minutes later we decided to move to the outside tables. The server seemed annoyed about this but he was still fine. We probably waited 10 minutes or so until my friend flagged down the server for her water. I asked for a Sprite. There were only about 2 tables. We waited ten minutes for our drinks… and we were REALLY thirsty. The other table was really nice and shared their waters with us.
Finally our server took our order. I asked for my Sprite again. I asked for a hamburger with lettuce, tomatoes, and onions. I think my friend asked for a salad. The server was really snappish. While I asked for my Sprite, he interrupted me to tell me they were out of ice cubes. I was… in shock. How could they be out of ice cubes? The person at the other table said, “Hey, what do you mean? I got eight ice cubes.”
The server looked REALLY annoyed and spat, “We have limited ice trays.”
Limited ice trays. Seriously. I finally agreed to a Sprite with no ice. Five minutes later he returned with the Sprite. No apology. Just plunked it down. We waited for the burger. And waited some more. I looked at my iPod. One HOUR waiting. The server stopped by our table. And stood there, frowning at us. We were really hungry. The other table offered to share some crackers with us. I could feel my stomach rumbling to ” Tik Tok.” Finally the food came. The server almost threw it on the table. The burger and salad were fine. We decided to give the server a 12% tip.
Update: I never did see that server again at that restaurant.