When I was 19 I worked at a small chain restaurant/ice cream place. A woman came in with her three small, unruly children 15 minutes before the kitchen was set to close and I was the only server there. I come to the table with a smile, and she glares at me. OOOH this is going to be fun. Before I am able to get anything out of my mouth she says: “I have 30 dollars. That’s all. You need to make sure that the bill isn’t over 30 dollars and we all need to eat and have ice cream.”
Ummm are you kidding me? How in the sam hell is that MY responsibility?! Great, so obviously NO tip, and now I have to do math on top of it. I went to my manager hoping he would say something to the woman but he said, “The customer is always right!” so I was on my own.
After the most difficult dinner/dessert service of my life (complete with MANY substitutions, send backs, and my manager having to comp due to her dissatisfaction) the bill came to $29.63.
A 37 cent tip. Wonderful. I was busy doing my closing procedures in the back, so when I arrived at the table to cash out the bill… it was empty.
SHE HAD STIFFED ME.
The manager blamed me for not watching them more closely (though he was the one that was working the FRONT register and watched them leave), so I had to PAY FOR THEIR MEAL.
So there it is, the Cherry on top of the Sh*t Sundae
{ 8 comments… read them below or add one }
That’s terrible.
That is terrible, and your manager sucks.
What a trash bag. Imagine how her three shitstain kids are gonna turn out too. three times the garbage.
yup, thats the saddest thing. and my kids will be serving her kids one day, while working through college or something. horrible.
That sucks. Sorry it happened to you
Its terrible.
Did you actually pay for their meal? See, I'm a spoiled waitress (I work in chain restaurants ONLY where you do not have to cover meals) so I would flat out refuse to pay for a customer's meal. I worked for a mom and pop restaurant once. Worst mistake of my life. My boss wanted me to pay for a $3 beer I ordered by accident. I said no.
ya…i was young and stupid. Plus my manager was a HUGE dick.