Stories Involving Restaurant Customers

What do you mean we have to pay for the food that we ordered? What do you mean that you’re not going to comp us for our own ignorance in thinking we had to pay for the food we ordered?   You’re supposed to give us free food out of fear of being Yelped about, […]

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Everyone knows and dreads those persnickety customers who come in looking for something to complain about. They’re on high alert their entire meal, waiting for the chance to ruin someone’s day. Well, they got me today.

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Several years ago my now husband and I moved from our relatively large home city to a small town in the Upper Midwest when he was offered an excellent job opportunity after college graduation. I had just finished an undergrad degree as well, but the town was based entirely around agriculture and petroleum and there […]

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It was late night right before close when a couple came in to play some pool. I was about to do closing duties, but it was a busy night and I had a lot to do, so I thought it wouldn’t hurt to let the customers stay a little past close so they could get […]

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The night was tonight, six hours ago to be precise. It was almost ten at night and I was scheduled to be off of the floor once the overnight server showed up. Right at ten with the other server nowhere in sight, a large man walked in; I greeted him. “There will be sixteen of us,” […]

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Being a waitress means dealing with the public and in case you were unaware, that means dealing with a lot of assholes. I work at a 24 hour breakfast style restaurant which means I see my fair share of cheap, rude, arrogant and inconsiderate people. Here are a few of my best stories:

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I work at a “family owned” pizza parlor in Tennessee. Everyone in town raves that we serve the best pizza they’ve ever had, and people come from all over the country for our famed volcano pizzas. It is not uncommon for us to get complaints about the price of our pizzas, or the wait time […]

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Let’s start with this: Mother’s Day is THE busiest day at any restaurant. Everyone wants to treat their lady to a nice dinner out, which is great. As a server, the more tables the more money, right? This particular table stands out in my mind. 

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I have never had to write about a horrible customer before so this may not be that entertaining, but I had to tell somebody besides my coworkers. They all know this couple and yes they are rude, but this time they went too far. And I also hope one day I could approach this couple […]

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I have been an overnight server for quite some time now, always taking the shifts no one else truly wants due to the tremendous amount of nut jobs that come in late at night. But I have always found that drunk people tip well and are actually pretty fun to wait on. However, to this […]

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It was seven-thirty on a Saturday night and I was deep in the weeds due to our third server calling in sick. Every single table in the restaurant was full. All of my tables contained at least three people with the exception of one – Table forty-three.

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Ah, Mother’s Day brunch. A paradox to all servers. While we have to deal with not seeing our families and instead cater to loads of little fully awake children, we also have a great opportunity to make tons of money.

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