My friend once told me of a strange incident that happened to her while eating at a local fast food restaurant with her girlfriends. Her friend ordered a simple grilled chicken burger and asked that the mayonnaise be left out. Her burger was given to her and they all sat down to eat. However when she was about to take a bite she noticed what appeared to be a white slimy substance oozing out of the burger. She at first thought it was mayonnaise so she took it back to the counter and said she asked for a burger with no mayonnaise. The staff looked confused and said they did not put any mayonnaise in her burger. When she opened her burger, to everyone’s disgust and horror the slimy blob was secreting from the very undercooked chicken in the burger. I’m not sure what happened after that but I was a bit wary about going back to that place again.
Tagged as:
fast food restaurant,
food & beverage issues
I went to a Thai restaurant and ordered Panang Curry with white rice and chicken. What I was served was not chicken. It was slimy, gray, and very chewy. I’m pretty sure I was served rat. I ate one bite and spit it up. I was too embarrassed to tell the waitress what I thought, so I asked for a to-go box and told her I had to leave for an emergency. I was sick for the next two days!
Tagged as:
food & beverage issues,
foodborne illness,
rat
A long time ago when I was still in college, my family decided to take me out for pizza on my birthday. We decided to try the new location for a favorite pizza chain of ours.
It was all adults and there were about 8 of us, so we ordered 3 large pizzas. We got to chatting and soon realized that the pizzas should’ve been ready quite a bit ago, so we called the waitress over and she went to check on our pizzas. She did not come back. We waited about another 10 minutes, then called over another waitress, who went to check on our pizzas and waitress. It now been over an hour. About 10 minutes later, my Dad goes up to the check-out and asks the girl there to send the manager to our table. A few minutes later the manager comes out. He explains to us that our pizzas got stuck in the oven and burned. They were out of large pizza dough bread, so they were making us 6 medium pizzas for the price of 3 large pizzas. We had so many pizzas on our table we barely had room to eat!
Luckily my family is pretty easy going so we just laughed about the whole thing. We did tell the manager that it would have been nice if someone, anyone, had said something earlier to us, instead of just disappearing, and he agreed. He even said it was his responsibility, but that he had been busy trying to fix what caused the pizzas to jam up in the oven. He went so far as to give us ½ off our bill, which was really nice. It was definitely a memorable birthday!
Tagged as:
food & beverage issues,
owner/manager,
server
Outlaw Tea From Restaurants
February 5, 2010
in Dining Hell Commentary
I have wanted to get this off my chest for 20 years. I absolutely think they should outlaw people who order hot tea.
OK, I know you’re thinking that I’m crazy, but now that tea, especially green tea, is supposed to be so good for you, everyone is ordering it. When you’re a server with 12 tables at breakfast and hear ‘I’ll have tea,” you just cringe because in order to get that tea, you have to get a teapot, go to the kitchen to get the water, get a plate, get a dolly, get a lemon slice.
OK, OK… you’re right, it doesn’t take a rocket scientist to do this, but it really sets servers back in time. They should be out in the dining room pouring coffee, pouring juice, delivering omelets, clearing plates, handing out checks, and doing credit cards.
There is no solution to this pain-in-the-butt item. I just wanted to vent a little. Thanks!
Tagged as: commentary, food & beverage issues
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