kitchen staff

I was once dining out at an Italian restaurant which I had been to many times before. I was just eating my garlic bread when I heard what sounded like water dripping. I ignored it and carried on eating when I saw water dripping from a crack in the ceiling. Okay no big deal, I’m sure every restaurant sprouts the occasional leak. But this little leak quickly turned into a waterfall. The dripping escalated into water pouring from the ceiling. The pressure continues to build until it rivals that of a bathroom shower. All the while I’m sitting there meters away with a rapidly growing pool of water filling the dining room.

I didn’t know what to do; I was the only customer as it was the quiet time of the day and the server was up in the kitchen so I was alone. Fearing what could happen if the leak hit an electrical cable or the roof came falling in, I quickly fled up the stairs with the pool of water spreading further into the restaurant. I poked my head into the kitchen where all the staff were working as if nothing was wrong. The server who took my order suddenly notices me and asked if something is wrong. “You do realise your restaurant is flooding don’t you?” I ask him. I explain the situation to the horrified staff who run downstairs.

The leak had thankfully stopped but the floor was soaked with a fair few inches of water. My heart went out to the waiting staff who began mopping up the great mess. Apparently the leak was due to the chefs doing some tinkering with the pipes. A lesson to all restaurant personnel – always leave plumbing work within the capable hands of trained and qualified professionals if you do not want your dining room turned into the set of Titanic!

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It was a Saturday afternoon at the restaurant where I work. It was usually busy on Saturdays and today was no exception. It was also the middle of summer and on this particular Saturday we were very busy, not slammed, but still pretty hectic. It was quite hot in both the restaurant and the kitchen but little did we realise that we were about to get heated up a little more.

My workmates and I were happily working away in the kitchen when all of a sudden the emergency fire evacuation siren went off. We were all sure this was another test, but our manager came up to us with a serious face and said that we needed to get outside NOW! From the tone of his voice we could tell that this was not a drill.

In the restaurant all the customers were sitting there looking confused and irritated. Following protocol we shepherded them all outside to the fire evacuation point. As we headed for the exit we passed a running department manager from the supermarket above us. He was yelling on his mobile phone that the smoke was coming from the top floor. While we waited outside for the all-clear, some of our ever so loyal customers decided to take the opportunity to run off without paying the bill.

After a while our manager informed us that the smoke had not been from a fire. It tuned out that the security guard who comes once every few days to collect our profits had dropped his secured case which set off its antitheft system and released the stunning smoke. Luckily no one was hurt and it gave us something to laugh about.

- Peace Lover

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This is the same author who wrote Grief For My Boss and I would like to tell some stories of my crazy life as a kitchen assistant. Aside from dealing with snooty and bad tempered guys like my poor boss had to deal with in my first story, my workmates and I have experienced all sorts of strange and quite frankly crazy incidents - unfortunately many of which have happened to me! Here are two stories I would like to tell you.

1. The fire alarms once went off during rush hour and we all had to evacuate the building. An elderly lady refused to leave her table, moaning it was cold outside. One of the waiting staff had to practically drag her out of the door. It turned out that some nutcase had been smoking cannabis in the disabled toilets. The smoke was so thick it set the alarms off. It looked like the set of The Mist in there but without the monsters. It also stank of what smelled like old socks. Unfortunately the loser behind it managed to get away.

2. I don’t think anything could beat the time I accidentally turned the washing-up section into a giant bubble bath! I was just filing up one of the sinks in the kitchen and put way too much washing up liquid in. OK no big deal, I thought to myself. I’ll just keep an eye on it while it’s filling up. But typical me, I forgot all about it. And several minutes later when I returned there was a HUGE mountain of frothy bubbles building up that was steadily filling up that entire section of the kitchen! Needless to say it took a while to clean that up!

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Grief For My Boss

January 9, 2010

in Diner Stories

I work as a kitchen assistant at a restaurant and I feel compelled to tell this story of what happened to my boss. He works both as the restaurant’s manager and host, so he has to meet everyone that comes in and show them their seats. I feel sorry for him as he has to deal with many stupid and arrogant customers, but when he told me this story I was shocked.

It happened on a bank holiday and I was not at work that day. It was also pouring with rain outside and the restaurant was very busy with only about two tables free. A snooty businessman came in and asked my boss for a table for ten people! He clearly did not notice the busy atmosphere. Anyway, my boss explains that they do not have any room for that amount of people. But this snooty bootie does not take no for an answer. The following argument went like this.

CUSTOMER:  But I can see some tables free over there.

BOSS:  Yes but there is still no room.

CUSTOMER:  Well can’t you join them up together or something?

BOSS:  There is no room to put all those tables together sir.

CUSTOMER:  But there is plenty of room here!

He points to the space that the staff need to use to move from the restaurant to the kitchen doors.

BOSS:  I’m sorry sir but the staff need that space to get to and from the kitchen.

CUSTOMER:  But there is plenty of room!

BOSS:  Sir if you all sat there, you would be blocking the other customers and staff and have food spilled all over you. I’m sorry sir but what you are asking is just not possible.

CUSTOMER:  Well where else am I supposed to go then?

BOSS:  Well sir on a rainy bank holiday, there are only two other restaurants I can suggest to fit in ten people, McDonald’s and KFC!

CUSTOMER:  I WANT REAL FOOD!

I d0n’t know how it finished but there is absolutely no excuse for the way this snobbish son of b**** treated my boss.

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Not Just Another Diner From Hell

November 11, 2008 Odds & Ends Stories

This may never see the light of day, because the diner I work at is not just another diner from hell. It is a place of political anger, sexual harassment, drug abuse and perhaps even dare I say it………….direct from the owner statements of anger that border on direct incitement to commit assassination. I had [...]

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