owner/manager

My friends and I, having finished rather lengthy and troublesome group work, decided to reward ourselves by going out to dinner at a decent restaurant nearby. It was about 9.30pm when we get to the restaurant. Once we walk through the door, we heard kids screaming. I was feeling a little apprehensive, but my boyfriend […]

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What do you mean we have to pay for the food that we ordered? What do you mean that you’re not going to comp us for our own ignorance in thinking we had to pay for the food we ordered?   You’re supposed to give us free food out of fear of being Yelped about, […]

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This isn’t a “hell” story, but I thought it would be interesting to share nevertheless. A couple of years ago, my parents and I (all adults) spent a three week vacation travelling across the USA, so naturally we visited many restaurants and diners along the way, and this is one that stood out.

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Alright kids, get ready for this joy ride. Back in 2015 I was laid off from the best serving job ever. Unfortunately there were some investor issues and parties not getting along, so we had to close (another story for another day). Anyways, I had talked to a co-worker to see if her family was […]

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Everyone knows and dreads those persnickety customers who come in looking for something to complain about. They’re on high alert their entire meal, waiting for the chance to ruin someone’s day. Well, they got me today.

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While there are tons of stories on here about customers or workers, I haven’t read one about a manager yet, so let me tell you about mine…

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Being a waitress means dealing with the public and in case you were unaware, that means dealing with a lot of assholes. I work at a 24 hour breakfast style restaurant which means I see my fair share of cheap, rude, arrogant and inconsiderate people. Here are a few of my best stories:

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I work at a “family owned” pizza parlor in Tennessee. Everyone in town raves that we serve the best pizza they’ve ever had, and people come from all over the country for our famed volcano pizzas. It is not uncommon for us to get complaints about the price of our pizzas, or the wait time […]

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A Novel Complaint

April 22, 2016

in Diner Stories

“Table one wants to see a manager.” As a restaurant manager, my lap is a proverbial dumping ground where servers regularly invite grumpy and entitled customers to sit. In the prevailing I don’t get paid enough to deal with this shit culture which permeates the service staffs in most eateries, the feces usually rises to […]

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This is Australia. The Land of Milk and Honey. And angry Greek restaurant owners.

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This particular story occurred a few years ago when dining at a now-defunct Asian restaurant in College Station, Texas. My roommate and I were grabbing some dinner one Friday night before meeting friends to have drinks out. The particular restaurant we were at wasn’t anything fancy or special, but had been around a while and […]

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I work as a waitress in a family run café/restaurant in a relatively small country town. The place I work at is really busy normally; today was a bank holiday so it was even busier. I don’t usually complain about busy days, but with the combination of us being understaffed and a waiter being “ill,” it […]

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