rude customer

Several years ago my now husband and I moved from our relatively large home city to a small town in the Upper Midwest when he was offered an excellent job opportunity after college graduation. I had just finished an undergrad degree as well, but the town was based entirely around agriculture and petroleum and there […]

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It was late night right before close when a couple came in to play some pool. I was about to do closing duties, but it was a busy night and I had a lot to do, so I thought it wouldn’t hurt to let the customers stay a little past close so they could get […]

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The night was tonight, six hours ago to be precise. It was almost ten at night and I was scheduled to be off of the floor once the overnight server showed up. Right at ten with the other server nowhere in sight, a large man walked in; I greeted him. “There will be sixteen of us,” […]

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Being a waitress means dealing with the public and in case you were unaware, that means dealing with a lot of assholes. I work at a 24 hour breakfast style restaurant which means I see my fair share of cheap, rude, arrogant and inconsiderate people. Here are a few of my best stories:

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I work at a “family owned” pizza parlor in Tennessee. Everyone in town raves that we serve the best pizza they’ve ever had, and people come from all over the country for our famed volcano pizzas. It is not uncommon for us to get complaints about the price of our pizzas, or the wait time […]

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I have never had to write about a horrible customer before so this may not be that entertaining, but I had to tell somebody besides my coworkers. They all know this couple and yes they are rude, but this time they went too far. And I also hope one day I could approach this couple […]

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It was seven-thirty on a Saturday night and I was deep in the weeds due to our third server calling in sick. Every single table in the restaurant was full. All of my tables contained at least three people with the exception of one – Table forty-three.

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I have worked as a server for almost 4 years now at various restaurants in various parts of Florida. I’m generally not surprised or fazed when people demand things for free when there’s no merit for it. You have to have thick skin in this business, especially on the front lines as a server.

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Intentionally screwing with the people who have access to your food makes about as much sense as lighting a cigarette while filling up your gas tank. However, there never seems to be a shortage of culinary warriors who insist on running face-first into a wall of pretense every chance they get. Whether motivated by ignorance […]

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When desperation is all that’s left, gambling usually kicks in.

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I had a table tonight that told me my service was horrible. Now I won’t try to say that I did nothing wrong, because I could have been more on top of things, but I still feel as though they overreacted.

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Waiter Walks Away

April 12, 2015

in Diner Stories

I am a server in a Mexican restaurant. We have a night where our enchilada plates are half price, so we do not allow coupons on the enchilada dinners. I misunderstood my manager and thought that we didn’t accept them at all on that night.

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