tipping

This happened to my best friend and me about a year ago at an Italian themed restaurant that prides itself on customers being “family.” This is one of our favorite restaurants and we’ve never once had a problem there until this experience happened.

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I love my family. Not a common way to start a culinary horror story, but I just want to make that clear. I love my siblings, no matter how silly or thoughtless or just plain idiotic they are.

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Several years ago my now husband and I moved from our relatively large home city to a small town in the Upper Midwest when he was offered an excellent job opportunity after college graduation. I had just finished an undergrad degree as well, but the town was based entirely around agriculture and petroleum and there […]

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The night was tonight, six hours ago to be precise. It was almost ten at night and I was scheduled to be off of the floor once the overnight server showed up. Right at ten with the other server nowhere in sight, a large man walked in; I greeted him. “There will be sixteen of us,” […]

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Being a waitress means dealing with the public and in case you were unaware, that means dealing with a lot of assholes. I work at a 24 hour breakfast style restaurant which means I see my fair share of cheap, rude, arrogant and inconsiderate people. Here are a few of my best stories:

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Let’s start with this: Mother’s Day is THE busiest day at any restaurant. Everyone wants to treat their lady to a nice dinner out, which is great. As a server, the more tables the more money, right? This particular table stands out in my mind. 

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I have never had to write about a horrible customer before so this may not be that entertaining, but I had to tell somebody besides my coworkers. They all know this couple and yes they are rude, but this time they went too far. And I also hope one day I could approach this couple […]

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My boyfriend’s mother took us, her other kids and their significant others, and her boyfriend (8 people) to lunch as a celebration of us all being in town. She chose a large, notoriously busy, and pricey Italian place. We were all excited for some good quality food.

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Ah, Mother’s Day brunch. A paradox to all servers. While we have to deal with not seeing our families and instead cater to loads of little fully awake children, we also have a great opportunity to make tons of money.

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The bane of every server’s existence are the words, “We’re in a hurry.” This means two things:  1. These people don’t understand the concept of a sit-down restaurant and 2. Nothing you do to rush is good enough for their tight schedule. The tip usually reflects these facts.

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This is not a story, but rather an advisory for diners on dining minutes before closing time. The number one rule on going to a restaurant ten minutes before closing time is: “Don’t.” There are exceptions to this, say, the place is still completely packed, but for the most part, stay away.

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I have worked as a server for almost 4 years now at various restaurants in various parts of Florida. I’m generally not surprised or fazed when people demand things for free when there’s no merit for it. You have to have thick skin in this business, especially on the front lines as a server.

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