long wait

This happened last night and it was so weird, I’m still going over it in my mind. My husband and I took our 25-year-old niece out to dinner at a new restaurant in town. We had a reservation and were seated promptly. Very lovely atmosphere. Upscale. After 10 minutes our waitress showed up and took […]

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Many years ago my parents and I went to a popular pancake chain for dinner. This particular location was known for its poor service, but nothing like this one night. We were seated by a very disgruntled waitress, who took our drink orders and stormed to the kitchen. 

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In October 2010, I drove 300 miles to spend the weekend with my first love from high school, 26 years later (we had recently reunited after not seeing each other for over 20 years). I met him at the hotel and we left for dinner in his car. We went to a fairly nice chain […]

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This experience happened about a week ago when my family decided to order a pizza for dinner. The pizza place was a small deep-dish restaurant that also delivered. We love deep-dish pizza and we knew it would be about 35-45 minutes until it was done. They quoted us a time of about an hour and […]

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About 4 years ago, to celebrate an occasion when I was in primary school, we went to a local pizza restaurant. We had been here several times before and we were satisfied with the service and food. But on this particular night, we were shocked with the service that we were provided with. We had […]

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I had a very bad experience at a restaurant last night; it was the second time I had a bad experience there this month. Let me preface last night’s disaster with the original encounter: Two weeks ago, I decided to treat the family to take-out. I was going to pick up some Buffalo chicken fingers […]

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I had my reservations about going to this hamburger restaurant in the first place, given the number of less than stellar reviews on both Yelp and FourSquare. As a social marketer I do my research on new places and generally think the crowd gets it right. But I figured, “What the heck, it’s in the […]

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Time Waits for No Teen

November 19, 2010

in Server Stories

About a year ago, three friends and I were visiting a city a couple of hours from our home town. It was somewhat late at night but we decided we wanted to eat out. After looking up local reviews and searching for a place within walking distance, we finally chose a restaurant. We walked through […]

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Our restaurant presents live musical performances on Fridays and Saturdays; usually upbeat jazz and R&B. These shows are very, very popular, and we encourage people (via our website and press releases) to call the restaurant to reserve a seat. I was in the middle of seating a whole lot of people on a Friday night; […]

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Dealing With Loiterers

February 15, 2010

in Non-Stories

Hey Dev, This happened a few years ago but it still bothers me to think about it. My wife and I attended a family wedding out of town. After a long afternoon, 11 relatives wanted to go out to dinner. We called a restaurant near our motel (chain, not pricey, not fast food.) They told […]

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Forgetful Waitress

January 14, 2010

in Server Stories

Me and my girlfriend love to eat Asian cuisine. We decided to go to a new Asian restaurant near where I live because we have both heard good news about it, and so we both assumed it was good… boy, were we wrong though. It all started when we came through the front doors of […]

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One night my boyfriend, my roommate and I decided to go out to dinner to a local steak and buffet restaurant. We each ordered entrées and sodas, placed the tickets on our table, and then went to the buffet line for some salads. When we returned, our tickets were still on the table. No big […]

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