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I work in an iconic family restaurant in Austin, TX. During the holidays, a lot of tourists visit the city, especially at Christmas time. This past Saturday, just before Christmas, the restaurant got slammed at lunch time. The hostess sat a family of 13 people at one table, followed by another table with 4 people […]

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Ignored by Waitress

October 26, 2018

in Server Stories

My friend, her 11 year old daughter and I went to a local village today for their Scarecrow Festival, a tradition that we’ve been enjoying for about 7 years. Before getting started, we went to one of the restaurants for lunch. Now it’s important to note we didn’t go last year due to the weather.

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This incident took place a few years ago. I used to work part time as a waiter in the restaurant of a moderately priced hotel in my hometown here in England. I was 16 years old at the time, just trying to earn a little extra money during my classes.

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This happened to my best friend and me about a year ago at an Italian themed restaurant that prides itself on customers being “family.” This is one of our favorite restaurants and we’ve never once had a problem there until this experience happened.

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I love my family. Not a common way to start a culinary horror story, but I just want to make that clear. I love my siblings, no matter how silly or thoughtless or just plain idiotic they are.

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My husband and I, along with another couple, dined at a 5 star Italian restaurant to celebrate a birthday. We had been to this restaurant one other time and very much enjoyed our experience. We like to order plenty of appetizers to share while waiting for our dinner and all was very good.

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This isn’t a “hell” story, but I thought it would be interesting to share nevertheless. A couple of years ago, my parents and I (all adults) spent a three week vacation travelling across the USA, so naturally we visited many restaurants and diners along the way, and this is one that stood out.

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At my last job, my boss would yell at you as if someone had just spat on his mother’s face or something if one of the front of house (FOH) people crossed the fine line of the holy back of house (BOH) territory. Just try and dare to reach over and grab that plate of […]

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My boyfriend’s mother took us, her other kids and their significant others, and her boyfriend (8 people) to lunch as a celebration of us all being in town. She chose a large, notoriously busy, and pricey Italian place. We were all excited for some good quality food.

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Intentionally screwing with the people who have access to your food makes about as much sense as lighting a cigarette while filling up your gas tank. However, there never seems to be a shortage of culinary warriors who insist on running face-first into a wall of pretense every chance they get. Whether motivated by ignorance […]

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When desperation is all that’s left, gambling usually kicks in.

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This particular story occurred a few years ago when dining at a now-defunct Asian restaurant in College Station, Texas. My roommate and I were grabbing some dinner one Friday night before meeting friends to have drinks out. The particular restaurant we were at wasn’t anything fancy or special, but had been around a while and […]

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