Calamari Confusion

October 25, 2007

in Server Stories

Not long ago I went to a restaurant to celebrate Oktoberfest with my boyfriend and a friend. We ordered few beers and some appetizers. Fifteen long minutes later we received our drinks, and it took an additional half hour for the food. Apparently there are two calamari dishes, the appetizer and a sandwich. We thought we had ordered the appetizer, but were given a large sandwich. Explaining the confusion, the waiter took back the sandwich and offered to bring the calamari appetizer. We decided this would be a good time to order another round. We got the calamari fairly promptly, but apparently they had run out of clean glasses, so we had to wait for other patrons to finish their drinks before we could receive ours. Due to this extremely slow service, we asked for the check…which was given to us…$35 dollars on beer and appetizers. I paid with my check card and we were just about ready to go when I received my receipt… I had been charged $651! How does that even happen?! I ran over to the waiter and showed him the receipt. He fixed it, but needless to say, I won’t be returning there any time soon!

Slow and Overcharged

{ 4 comments… read them below or add one }

Anonymous March 4, 2009 at 7:56 pm

all it takes is an old style credit card machine-one place I worked in the device was on a hutch so you had you butt out into a high traffic aisle-I more than once had multiple 1000s check in a place where for 2 you usually spent $60


Anonymous April 2, 2009 at 4:23 pm

The wrong amount on a credit card happens more than you would think, and is an easily fixed accident. It's usually just a matter of the server putting their server number where the price should go, probably because a key got stuck or didn't register.


Rob April 2, 2009 at 8:12 pm

I'm just going to stick my nose in here for a second.

It's easy to forget a cumulative charge, or to charge someone else by accident in a busy place.

Always check your cheque. I know it isn't perfect, but it does happen.


jaymoney April 3, 2009 at 6:01 am

Its all good unless the charge is 'closed out' with or without tip. Mistakes happen. Also make sure to keep your copy, waiters are thieves and masters at CC fraud.


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