Many years ago (1980s) I was working for a Mexican restaurant in West Palm Beach, Florida. I had a young lady come in and order a steak burrito. She ordered a pitcher of margaritas with extra shots. Unfortunately she received a chicken burrito. She started screaming and yelling at me and demanding that I bring her the correct burrito. I apologized and immediately set out to get her the correct burrito. However, in the interim she called over my manager/owner and complained to him about my error in her order – she started crying and begging the manager/owner to fire me immediately. He calmed her down and immediately sent her over a complimentary pitcher of margaritas. The manager/owner called me aside and assured me I would not be fired, but explained he had taken care of the cost of the food PLUS sent her a pitcher of margaritas on the house. To which I replied, for Gosh Sakes, if the site of the wrong burrito arriving at your table makes you irate and sends you to tears, do you think a pitcher of margaritas was appropriate? I would think that if the mere sight of a chicken burrito sends you into mass hysteria, then probably alcohol was a factor to begin with… needless to say, she never thanked me for the pitcher… nor for getting the correct STEAK burrito. In fact, she never even ate the food – she drank the margaritas and ordered the food to go……..
{ 4 comments… read them below or add one }
Somebody comes in alone and orders a 'pitcher' of Margarita, with extra shots. Why would you serve her? Is she planning on spending the night?
Manager pussed out
Isn't it illegal to sell a pitcher of any alcoholic beverage to just one person?
Probably now because of people like that but o.p said it happened in the 80's