This incident happened about a year ago. I work at a very popular restaurant and tea room. On one of my days off I was passing by and decided to pop in and say hello to my workmates. I was having a chat with my supervisor when I saw one of the waitresses having some trouble with a customer. This woman was really giving her a hard time, yelling and berating her to the point where she started to cry. Everyone was staring in shock as this red faced bitch screamed her head off.
By this point I saw red myself. I don’t know what happened to prompt this woman to act up like this but no one deserves this kind of treatment. Storming over I proceeded to give her a piece of my mind and try to comfort my workmate. “HEY, BACK OFF! SHE’S ONLY DOING HER JOB, YOU NEED TO SHUT UP!” The look on her face was priceless. I thought I was going to receive some crap from her as well but she scuttled away. After comforting my workmate, my supervisor explained that it was great to come to her defense like that, but if I had been in uniform at the time I would have been in big trouble.