What do you mean we have to pay for the food that we ordered?
What do you mean that you’re not going to comp us for our own ignorance in thinking we had to pay for the food we ordered?
You’re supposed to give us free food out of fear of being Yelped about, aren’t you?
Those words weren’t the verbatim words spoken, but it seemed to convey the mentality of a table of stereotypical millennial kids that we had one night. I am a millennial, myself. And I think that it’s because of people like these that our generation gets the rep that we do.
I work in the kitchen. I heard the server’s and manager’s version and also read the kids’ Yelp review version. And each version is just as ridiculous as the other.
There were two servers waiting on the table of 12 that was celebrating a birthday. Apparently, one of the servers had asked if they’d like to add a salad with their meal. The other server asked, “Would you like salad A or salad B?” Apparently, the wording from the second server implied to the kids that salad was included with the meal.
When the other half realizes that the others were not getting salads because they didn’t want to pay extra, they then realize that they’d have to pay for it. Wow… paying a separate fee for an appetizer. What are restaurants going to start charging for next? And it’s not like the entrees listed anything in the likes that the dishes come with a “choice of salad A or salad B.” The choices of salads are under a separate category, under “Appetizers.”
When the birthday girl demanded that the salads be comped for being presented with incorrect wording by the second server, the manager gets called out.
“Well, usually in restaurants, the salad comes with the meal,” they tell the manager.
“Not in fine dining!” the manager yells at them. In one of the Yelp reviews, apparently, the group was made to feel as if the manager’s tone implied that they had never dined at a “fine dining” establishment to know what is customary.
I wish I could have been there with a bag of popcorn to watch this whole thing unravel. They are then told that they can either stay and pay or that the cops were going to be called on them.
Furious they couldn’t score free food, the table of twelve gets up and walks out. The nerve of the restaurant not handing out free appetizers, right?
A couple of days later, I log into Yelp to find a few different one-starred reviews from some of the people from the group, all telling their version of the story. I think most can agree that the reviewers are only making themselves look stupid for thinking that they actually had to pay for a dish they ordered.
My blog: Behgopa