Burrito Bitch Mooches Margaritas

April 18, 2008

in Diner Stories

Many years ago (1980s) I was working for a Mexican restaurant in West Palm Beach, Florida. I had a young lady come in and order a steak burrito. She ordered a pitcher of margaritas with extra shots. Unfortunately she received a chicken burrito. She started screaming and yelling at me and demanding that I bring her the correct burrito. I apologized and immediately set out to get her the correct burrito. However, in the interim she called over my manager/owner and complained to him about my error in her order – she started crying and begging the manager/owner to fire me immediately. He calmed her down and immediately sent her over a complimentary pitcher of margaritas. The manager/owner called me aside and assured me I would not be fired, but explained he had taken care of the cost of the food PLUS sent her a pitcher of margaritas on the house. To which I replied, for Gosh Sakes, if the site of the wrong burrito arriving at your table makes you irate and sends you to tears, do you think a pitcher of margaritas was appropriate? I would think that if the mere sight of a chicken burrito sends you into mass hysteria, then probably alcohol was a factor to begin with… needless to say, she never thanked me for the pitcher… nor for getting the correct STEAK burrito. In fact, she never even ate the food – she drank the margaritas and ordered the food to go……..

{ 5 comments… read them below or add one }

Rob April 2, 2009 at 4:56 pm

Somebody comes in alone and orders a 'pitcher' of Margarita, with extra shots. Why would you serve her? Is she planning on spending the night?

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jaymoney April 3, 2009 at 11:12 am

Manager pussed out

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Winona November 6, 2009 at 7:07 am

Isn't it illegal to sell a pitcher of any alcoholic beverage to just one person?

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Sympathy Given December 7, 2010 at 10:51 pm

Probably now because of people like that but o.p said it happened in the 80's

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Jay May 25, 2017 at 10:10 am

So many of these stories claim customers immediately scream, yell and in this case, start crying. Does this really happen? I have never seen it once in fifty years in restaurants. Are there just areas of the US (Palm Beach) where there are large, disproportionate numbers of people who are mentally ill and have breakdowns with very little provocation?

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