Service Runs Cold

April 11, 2009

in Fast Food Stories

A friend of mine and I are constantly swapping stories of weird and unusual things that happen to us at drive-thru’s. This story is just one of MANY that have occurred at various locations of the same fast food restaurant.

Let my begin by saying that I almost never eat fast food. About 90% of my fast food restaurant purchases are for beverages only (Iced Tea and Diet Coke – no Mocha Cappuccino Lattes for me.) How hard could it be to fill an order for a beverage? Well, apparently, it can be an epic saga for the person working at the pick-up window.

One beautiful summer evening, I was out running an errand and decided to get a nice cold Diet Coke, since it was so warm out. I pulled up to the drive-thru to place my order for one medium Diet Coke. I drove up to the pick-up window to get my mega-order and when I was handed the drink cup, I could tell immediately that there was no ice in the drink. Did I order it with no ice? Noooooo. I asked the young lady, who could not have been more than eight years old by the looks of her, if she could put ice in my drink. Well, no she couldn’t you see, because it’s “automated.”

Okay, so after giving her my most endearing quizzical look, I asked again. When I received no response I then asked if I could come inside and get ice. Why yes, yes I could. So, I parked my car and went inside. The manager was literally waiting at the door for me wondering what the problem was. When I told him, he just shook his head and proceeded to put ice in my drink. Gee, I always thought the whole idea behind the concept of the drive-thru was that you didn’t have to go inside. Silly me.

{ 6 comments… read them below or add one }

Jen April 19, 2009 at 6:47 pm

You'd have been better off at a gas station or 7-11…….


Anonymous July 6, 2009 at 7:58 pm

Buy your Cokes in bottles or cans from a convenience store. Much better than the crap they make with tap water in those machines.


bn July 27, 2009 at 8:58 am

You are a condecending bitch.


College Kid November 2, 2010 at 12:49 pm

i know your type, you fat bitch, get on the treadmill


julius falconi January 8, 2013 at 1:48 am

Automated? How silly of her.


Iloveflying February 12, 2016 at 5:56 am

Yeah they are right though a drive thru is so you can drive thru and not go inside


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