About 4 years ago, to celebrate an occasion when I was in primary school, we went to a local pizza restaurant. We had been here several times before and we were satisfied with the service and food. But on this particular night, we were shocked with the service that we were provided with. We had […]
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I once worked for, what is now, a large hotel chain that had a string of restaurants in the Washington DC/Baltimore area. I started as a “Manager-in-Training.” This required that I learn all of the stations in the restaurant, everything from cashier to dishwasher. This story begins on a busy Sunday morning; the after church […]
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While enjoying my meal at a nice restaurant, I noticed a couple at a nearby table with a baby. Although they doted on the baby during their entire meal, it didn’t bother me much since the baby was well behaved. Later on in the evening I noticed that several servers were crowded around the couple’s […]
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I had my reservations about going to this hamburger restaurant in the first place, given the number of less than stellar reviews on both Yelp and FourSquare. As a social marketer I do my research on new places and generally think the crowd gets it right. But I figured, “What the heck, it’s in the […]
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We have been regulars at a local New Mexican restaurant since it opened over 12 years ago. Last winter my husband and I ordered the seasonal posole soup. The waitress brought the bowls of soup out, only his was menudo, made with tripe. They looked and smelled differently, and when we pointed this out to our […]
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Some time ago I went to a chain restaurant (think of a fruit and honey-making insect) with my mother and sister. The food was good, the service was good, we had a fun time. We’re amicable people, and enjoy small-talk with waiters… well, my mum and sister do, I’m hard of hearing so I’m generally […]
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About a year ago, three friends and I were visiting a city a couple of hours from our home town. It was somewhat late at night but we decided we wanted to eat out. After looking up local reviews and searching for a place within walking distance, we finally chose a restaurant. We walked through […]
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A few years ago my wife and I went to a comedy club in Toronto, ON for an evening that included a preshow dinner. We showed up a few minutes early and were promptly seated by the manager of the club. We knew quite early in the evening we were in for a crappy night. […]
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In the town I was in, there was a bar that just opened that was supposed to have great burgers. I went there, and this is where the fun got started. Once entering the bar, I was seated by a waitress that was obviously in a rush. I looked around and saw there was only […]
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Back in college, the large group of my girlfriends and I would get together once a week and go out to eat. We were usually broke, but we always enjoyed ourselves… best of times. That is until the brother of one of the girls started dating The Wicked Witch. The sister would invite the brother’s […]
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I was once told by a friend who worked as a manager for a restaurant that she hired an extremely lazy waitress. Not only did she find any excuse in the book to try to avoid work as much as possible, she made a serious lack of judgement when dealing with a table. When a […]
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I’m a server who’s been working in Chinese restaurants for years, even though I’m not Chinese. I had a group of four customers who’re older who used to come in at least once a week — and commence immediately telling me and anyone who’d listen that every single thing they got was “ice cold.” Except […]
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