tipping

I work in an iconic family restaurant in Austin, TX. During the holidays, a lot of tourists visit the city, especially at Christmas time. This past Saturday, just before Christmas, the restaurant got slammed at lunch time. The hostess sat a family of 13 people at one table, followed by another table with 4 people […]

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Ignored by Waitress

October 26, 2018

in Server Stories

My friend, her 11 year old daughter and I went to a local village today for their Scarecrow Festival, a tradition that we’ve been enjoying for about 7 years. Before getting started, we went to one of the restaurants for lunch. Now it’s important to note we didn’t go last year due to the weather.

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This incident took place a few years ago. I used to work part time as a waiter in the restaurant of a moderately priced hotel in my hometown here in England. I was 16 years old at the time, just trying to earn a little extra money during my classes.

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This happened to my best friend and me about a year ago at an Italian themed restaurant that prides itself on customers being “family.” This is one of our favorite restaurants and we’ve never once had a problem there until this experience happened.

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I love my family. Not a common way to start a culinary horror story, but I just want to make that clear. I love my siblings, no matter how silly or thoughtless or just plain idiotic they are.

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Several years ago my now husband and I moved from our relatively large home city to a small town in the Upper Midwest when he was offered an excellent job opportunity after college graduation. I had just finished an undergrad degree as well, but the town was based entirely around agriculture and petroleum and there […]

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The night was tonight, six hours ago to be precise. It was almost ten at night and I was scheduled to be off of the floor once the overnight server showed up. Right at ten with the other server nowhere in sight, a large man walked in; I greeted him. “There will be sixteen of us,” […]

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Being a waitress means dealing with the public and in case you were unaware, that means dealing with a lot of assholes. I work at a 24 hour breakfast style restaurant which means I see my fair share of cheap, rude, arrogant and inconsiderate people. Here are a few of my best stories:

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Let’s start with this: Mother’s Day is THE busiest day at any restaurant. Everyone wants to treat their lady to a nice dinner out, which is great. As a server, the more tables the more money, right? This particular table stands out in my mind. 

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I have never had to write about a horrible customer before so this may not be that entertaining, but I had to tell somebody besides my coworkers. They all know this couple and yes they are rude, but this time they went too far. And I also hope one day I could approach this couple […]

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My boyfriend’s mother took us, her other kids and their significant others, and her boyfriend (8 people) to lunch as a celebration of us all being in town. She chose a large, notoriously busy, and pricey Italian place. We were all excited for some good quality food.

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Ah, Mother’s Day brunch. A paradox to all servers. While we have to deal with not seeing our families and instead cater to loads of little fully awake children, we also have a great opportunity to make tons of money.

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