Alley Annoys Diners

April 19, 2013

in Server Stories

About two months ago, my grandmother, mother, sister, and I decided to eat at a chain restaurant in Cape Cod. Boy, that was a mistake. (Note: this was not a fast food restaurant.) We are good friends with the manager and have eaten there countless times before. The hostess was very nice, but the waitress was the problem.

First of all, her name was “Alley” as in a back alley in the city. Strange. My grandmother ordered a tea with milk and lemon on the side and Alley just took a cup of cold water, shoved the lemon and tea bag in it, and gave her cream instead of milk. Was she joking? Then, she didn’t ever serve the food herself. Finally, when my sister ordered a brownie sundae, she gave her a regular one. We left her a minimal tip and on the way out whispered, “You need some training, honey.”

{ 32 comments… read them below or add one }

Amy April 26, 2013 at 11:03 am

Boo freakin Hoo.


Jack April 28, 2013 at 4:42 pm

That sounds really horrible, and you were so brave to whisper "You need some training honey". I' sure you will be scarred for life by the bad service.


local reader April 29, 2013 at 10:59 am

So if the OP is good friends with the manager, why didn't they speak to him/her?


theblonde May 4, 2013 at 10:22 am

Do you mean Allie? Like, short for Allison? Either way, her name has nothing to do with anything.


Maddie May 10, 2013 at 6:07 pm

It was actually spelled A L L E Y. I was shocked when I saw her name tag.


Suzie May 18, 2013 at 4:43 pm

What does her name have to do with anything? Her parents named her, it's not like she had a choice to pick her own name. wow. you are an idiot.


Kristie May 6, 2013 at 8:37 pm

":Then, she didn’t ever serve the food herself."

Did you ever think she was maybe dealing with another ignorant customer? And instead of letting your food sit to get cold, she asked a coworker to run her food for her? If she would of let it sit and get cold, you still could of bitched. Stay at home and cook your own food.


Evan May 7, 2013 at 1:31 am

I am embarrassed for you for writing this.


Maddie May 10, 2013 at 6:00 pm

Guys, I'm the author of this article, and I'm only eleven. Please lay off a bit…


Eileen May 20, 2015 at 12:26 pm

"I'm eleven, lay off a bit"

No. Who told you that you got special accommodations just for being young? Would you be more willing to accept these comments when you're thirteen? How about fourteen, is fourteen a good age for you to learn how not to be a dick?


Amy May 17, 2017 at 5:15 pm

Did you seriously just leave a dick comment for an 11-year old??? WTF is wrong with you!!!!!


Makoshark June 28, 2017 at 12:51 am

So at the ripe old age of 11 you took it upon yourself to inform an adult that she needed training? And you based this on what, exactly? Your vast experiences in the 6th grade?

Not to mention the earmarks of bullying – ragging on somebody for original spelling of their name.

Every other Maddy I know spells it with a "y". Does that give me the right to make fun of you?

This post makes me question your parents' parenting skills. Some people shouldn't procreate.


Serenity May 10, 2013 at 10:27 pm

If you're only 11, you should learn to be a little less judgmental while you're still young. And you should also learn to not write rude, petty criticisms on a online forum and not expect to be criticized.


Maddie May 11, 2013 at 3:49 pm

Thanks for the tips. I appreciate them. 🙂


Willa May 29, 2015 at 3:04 pm

Truer stry. As a beginning waitress I can honestly say it's one of the hardest things to learn. If someone had whispered that to me, I would have broken down in tears. It's hard. Don't judge til you've tried it.


Kristie May 18, 2013 at 4:42 pm

11 year olds should not be posting on forums, full of adults without supervision. Where are your parents? Shouldn't they be watching you?


sexygal March 6, 2014 at 12:48 am

why SHOULDN'T they "post" on forums?!?!?! They have a RIGHT TO BE HEARD just as YOU do !!!!!!!!!!!!


James March 6, 2014 at 12:58 am

No. No one has a "right to be heard." You have a right to be published, and a right to speak, but no one is obligated to listen.


Marlee January 15, 2015 at 12:33 am

Because she is 11…aka A CHILD


mos June 3, 2013 at 4:40 am

This is the dumbest "story" I ever read. Dear 11 year old, go listen to Justin Beaver and 1 Direction. Stop making up "scandalous" restaurant stories. They suck a$$.


Nicole June 3, 2013 at 9:09 pm

His name is spelled Bieber.


peeves91 June 30, 2013 at 6:24 pm

Shut up!!!


Ray June 17, 2013 at 4:43 am

Hey Maddie at most restaurants servers do not serve their own food. It is not nessesary, what is most important is that you all get your food on time.


Sisi October 12, 2013 at 8:07 pm

Maddie. This post you made is rude, but it's extra-icky that you're a kid making it.
Your family is kind of passive aggressive. They should be showing you the RIGHT way to do things, not whispered, snarky comments.


Sisi October 12, 2013 at 8:10 pm

Maddie. This post you made is rude


TKM February 27, 2014 at 3:39 pm

Maddie – While I agree with the sentiment that your post irritates adults in the service industry…meaning "walk a mile in the shoes first", there is not cause to be crappy to an 11 year old. This is the tech age and my kids show me more about computer and phone apps than most adults could show me. Lets all cut each other some slack and chill…..


RedHead0186 March 11, 2014 at 12:39 pm

What does the computer and iPhone apps have to do with anything?


Amber May 9, 2016 at 4:48 pm

It's pretty well written for an 11 year old. I think you need to understand that names are not a reason to be offended or upset at your server, neither is having your food brought out by someone else, many restaurants have food runners that bring the meals out so the servers can focus on customer service.


Amy May 17, 2017 at 5:08 pm

So, we're just gonna bash an 11-year old kid instead and defend a waitress who DIDN'T DO HER JOB?! SERIOUSLY?!?!?!?! Am I the only person who actually READS these things all the way and not just a few words that allow me to post a bullying comment??

"My grandmother ordered a tea with milk and lemon on the side and Alley just took a cup of cold water, shoved the lemon and tea bag in it, and gave her cream instead of milk." – Order was wrong

"Finally, when my sister ordered a brownie sundae, she gave her a regular one." – Order wrong again

AND YET THEY STILL TIPPED, albeit minimally, it was still a tip. If an adult had posted this would you all still be so judgemental. SHEESH! Let's focus on the fact that this sounds like bad service and not on the age of the poster.


Makoshark June 28, 2017 at 12:54 am

No question, service sucked. Doesn't change the fact that that kid who posted the story is a rude little git.


sureshank May 16, 2018 at 1:23 pm

people were bashing the post before they knew the age of the OP. The story comes off as arrogant and unnecessarily judgmental. And I don't see anyone defending the waitress for her mistakes, people also commented that it WAS poor service.


Pan April 2, 2018 at 7:42 am

Wow. Just wow. Is this how people respond to 11 year olds? I'm truly saddened by these responses.


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