I am not shy to say this is regarding the Bob’s B** B** restaurant in El Cajon, California. This place was an epic disappointment!!
To start the hostess/waitress was very short and placed us at a dirty table when the whole restaurant was empty. The “kids menu” was a laminated black and white copy that you could barely read, and the coloring page for the kids was just a sheet of white paper with one blue crayon, no other color options.
Then it took 10 minutes to even order our drinks. Luckily my children (2 and 8) are patient and polite. I tried to order the steak sandwich but was told they were out of steak, my dad ordered the meatloaf, and my mom the fish and chips. Five minutes after the order the waitress returns… they are out of meat loaf; does he want something else? So he re-orders. Five minutes after the re-order the waitress returns… sorry but we are out of fish and chips. Why she didn’t know that when she came back the first time I will never know!
So now that all of us have had to pick our second choice we wait… and wait… We ask them to just bring out the kid’s food because they are hungry. That doesn’t happen, but when we do get our food my dad is missing his sides, my son is missing his applesauce, and my mom’s meal is missing altogether. We wait some more. The waitress was not apologetic at all and made it seem like this was the norm for the place. Sad really.
We finally did get all of our food and it was mediocre at best. My son (who is an amazing eater) flat-out refused to eat the chicken strips, and I don’t blame him… they tasted a bit “off.”
Finally, I get up to use the restroom and immediately regret that decision!! The women’s bathroom was HORRIBLE! Paper towels all over the floor, horrible smell emanating from the entire place. I turned around and decided to hold it.
This was my first time ever eating at a Bob’s and I can say I will never return to this establishment!! I am appalled that they consider this service.